Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for s

Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for s

Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Operate dish machine; ensures all dishes are cleaned, organized, and stored appropriately Ensure that dishwasher is in proper working order; responsible for routine cleaning of equipment and refilling chemicals as needed Test and document dish machine temperature and saniti

Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS) Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and shipmates Actively participate in meetings including the Manager pre cruise briefing Oversee the setting of assigned deck(s), including pack

Assisting in ship's technical maintenance and the safe, efficient, economical operation of all her machinery. Following all the engine room procedures. Assisting in the engineering/technical department jobs. Assisting in maintaining sufficient bunkers and other essential engine related stores and consumables. Assisting for the safe and efficient loading and transferring o

Assisting in ship's technical maintenance and the safe, efficient, economical operation of all her machinery. Following all the engine room procedures. Assisting in the engineering/technical department jobs. Assisting in maintaining sufficient bunkers and other essential engine related stores and consumables. Assisting for the safe and efficient loading and transferring o

Receive, handle, and store all food and supplies. This includes temperature control and documentation on frozen and refrigerated product, rotating perishable product, labeling and dating specific items, and maintaining zoning as required. Confirm deliveries are complete and are invoiced accurately. This includes returning unacceptable or incorrect product and communicatin

Oversee Pier Sales Agents and be prepared to troubleshoot problems, train staff when needed, and enforce policies Enter new reservations accurately and thoroughly Process payments in a timely manner in following company procedures Successful proper cash handling and maintaining of all monies in the ticket booth including deposits Maintaining sales and accounting documents

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices Engage guests in friendly conversation while underway, volunteering information on sights, and suggesting items from beverage and concession men. Set up and break

Provide high level, personalized service to guests in a fine dining setting Take orders, answer questions, and make recommendations about our menu offerings Serve food and beverages promptly and accurately, following proper fine dining etiquette Anticipate and fulfill guests' needs, ensuring a memorable dining experience Collaborate with kitchen and bar staff to ensure ti

Assist in food preparation and cooking under the guidance of experienced chefs Maintain cleanliness and organization in the kitchen Collaborate with team members to ensure smooth kitchen operations Assist in expediting food orders and delivering dishes in a timely manner Willingness to take direction and learn from experienced chefs Follow all food safety and sanitation g

Assist in food preparation and cooking under the guidance of experienced chefs Maintain cleanliness and organization in the kitchen Collaborate with team members to ensure smooth kitchen operations Assist in expediting food orders and delivering dishes in a timely manner Willingness to take direction and learn from experienced chefs Follow all food safety and sanitation g

Sales/Guest Service Following a client booking, takes the lead on handling all service related manners within 30 days of cruise date, including adjusting guest counts, requesting payments and working with regional teams to relay any specifics related to dietary constraints, mobility issues or other special requests. Collaborating with Account Managers to address individua

Key Relationships Internal City Cruises Core Marketing Team (sales, product and revenue), Hornblower Group's Marketing Team (Portfolio Social Media Team, Brand team, PR Team, Digital Team, Analytics Team, ), Port Teams (Sales and Operations) External Agency and Various Media Partners. Planning Activities (30%) Work closely with VP of Marketing to define and support the im

Receive passengers and inform them about boarding procedures; print, sort and distribute boarding passes to passengers Address guests by name and recognize their special occasions Explain products or services and prices, and answer questions from customers Collect outstanding balances for reservations, and collect payment vouchers from third party distributors Make and co